If you wish to cancel your massage appointment, please provide more than 24 hours notice. A $50 cancellation fee will be applied if cancel your appointment within less than 24 hours of your scheduled session time.

If you no show your scheduled appointment, a charge for the full price of the your scheduled session will be applied to your card on file. Thank you for your respect of these policies.

• Caitlin Posten, LMT accepts cash and credit cards.

• Payment is made in full at the conclusion of each session.

• Documentation of paid receipts for massage therapy can be provided if required for submission to your insurance provider for reimbursement.

• There are no refunds for massage services received.

You may review and complete client intake and waiver forms prior to your scheduled massage appointment. Otherwise they must be completed in person at the time of your appointment.

General Liability Release Form

Massage Client Intake Form

If you have had a fever over 100F, a cough or shortness of breath, in the past 48 hours, you must reschedule your massage session. If in the event of an increase in Covid-19 cases in the area, it will be recommended that you wear a mask to your appointment for your safety. If you do not have a mask, one will be made available. Your massage therapist is currently fully vaccinated and will be masked in sessions.

• Wear comfortable or loose clothing

• Come hydrated to your session

• Don’t be afraid to communicate - Caitlin strives to cultivate a safe, nonjudgemental, and accepting environment where you can feel empowered around your wellness.

• Hydrate after your session 

• A hot shower or an epsom salt bath can be beneficial following your session to keep your muscle tissue relaxed. 

• Expect soreness the day after your session, so continuing to stay hydrated in days following your session is recommended. 

• Stretching can be helpful in continuing the benefits of your massage. 

• Individualized feedback around additional aftercare will be provided.